Jul.2023 – Present
El Haceb
Full-time
IT Support
Team membersin the IT department of a businesssolution company, where we are responsible for maintenance and
support.
• Installing, configuring, and maintaining servers.
• Configuring Firewalls (FortiGate)
• Software Maintenance: Updating, installing, and troubleshooting software applications to ensure smooth
functionality.
• Hardware Maintenance: Proficient in diagnosing and resolving hardware issues to maximize system performance.
• Manages and maintains the client`s CCTV system, ensuring continuous monitoring and security of the premises.
Mar.2023 – Present
AlBaba-Sweets
Freelance
IT Support
• Responsible for servers,switches, routers, printers, CCTV and all networking infrastructure.
• Provide software support for all sections of the company.
• Installing, configuring and maintaining accounting software and POS both hardware and software.
Sep.2021 – Mar.2023
Western Union/OMT Agent
Full-time
Computer Operator & IT
• Handle hundreds of financial services per month.
• Provide customerservice and support.
• Troubleshooting networking devices such as access points, printers, PCs & CCTV.